Welcome to Bid Iraq Terms and Conditions
We’re excited to have you here! By using Bid Iraq, you agree to these terms to keep everything smooth, fair, and enjoyable for everyone.
1.0 Account Creation
1.1 Keep your account safe and secure. You’re responsible for everything that happens on it.
1.2 Make sure your details are accurate and up to date, especially your most current delivery location. This ensures your items get to you without any hassle!
2.0 Bidding Rules
2.1 When you win an auction, you’re agreeing to accept the item and complete the payment. If you don’t, your account might be deactivated—let’s keep things fair for everyone!
2.2 Play fair. Manipulating auctions or misleading others isn’t allowed.
3.0 Terms for Purchasers and Merchants
3.1 For Purchasers
3.1.1 Ensure you review item details and descriptions before placing a bid.
3.1.2 Payments must be completed after winning an auction. Failure to pay may lead to account suspension.
3.1.3 If there are issues with the purchased item, reach out to the seller or contact Bid Iraq support for assistance.
3.2 For Merchants
3.2.1 Describe your items honestly and accurately. Clear descriptions help attract serious buyers and build trust.
3.2.2 Only list items permitted by Bid Iraq. Prohibited or restricted items will be removed.
3.2.3 Maintain timely communication with buyers to address inquiries or issues regarding your items.
3.2.4 Ship sold items promptly to ensure a positive buyer experience.
3.2.5 Merchants are committed to making any payments as required by Bid Iraq.
3.2.6 Merchants are responsible for adhering to local laws and regulations regarding the sale of goods.
3.2.7 Bid Iraq reserves the right to delete any item you have posted at any time, without prior notice.
3.2.8 Merchants may be required to send their items to Bid Iraq for inspection or storage so that Bid Iraq can list them on their behalf.
4.0 Bid Iraq's Own Listings
4.1 Bid Iraq may list and sell its own items through the platform.
4.2 Items listed by Bid Iraq are clearly identified to differentiate them from third-party sellers.
4.3 All items sold by Bid Iraq are inspected and meet quality standards.
4.4 Purchasers of Bid Iraq's items are eligible for returns under the same conditions outlined in the return policy (6.2).
4.5 Bid Iraq reserves the right to adjust prices, auction timelines, and listing details for its own items.
5.0 Payments and Fees
5.1 Delivery Fees
Delivery fees are based on location:
- Kurdistan (Northern Iraq): $2 USD per delivery.
- Middle and Southern Iraq: $3.5 USD per delivery.
5.2 Sellers and merchants may have payments or commitments requested by Bid Iraq as necessary.
5.3 Right now, we offer cash-on-delivery payments, but online payment options are coming soon!
6.0 Deliveries and Returns
6.1 Deliveries
We’ll do our best to get items to buyers quickly and efficiently.
6.2 Returns
6.2.1 Returns are accepted if the item is damaged, defective, or significantly different from the description.
6.2.2 Contact our support team at info@bidiraq.com or +964 (0)750 045 1773 within 48 hours of delivery to request a return.
6.2.3 Items must be returned in their original condition and packaging.
6.2.4 Refunds or replacements will be processed after the item is returned and inspected.
7.0 What’s Not Allowed
7.1 Illegal or unsafe items are strictly prohibited on Bid Iraq.
7.2 Users are expected to maintain a respectful and professional tone in all interactions. Harassment or abusive behavior will not be tolerated.
7.3 The creation of multiple accounts to manipulate bids or auction outcomes is strictly forbidden and will result in account suspension or termination.
8.0 Privacy and Security
8.1 Your privacy is super important to us! Read our Privacy Policy to see how we protect your information.
8.2 Our platform is designed to keep transactions safe for everyone involved.
9.0 Issues and Support
9.1 If something goes wrong, don’t worry, just reach out to our support team, and we’ll help sort it out.
9.2 Refunds for eligible returns are processed quickly.
10.0 Changes to These Terms
10.1 We might update these terms sometimes, but don’t worry, you’ll always find the latest version on our website.
11.0 Contact Us
11.1 Got questions or need help? Contact us at:
- Email: info@bidiraq.com
- Phone: +964 (0)750 045 1773
Thank you for choosing Bid Iraq! We’re here to make bidding, buying, and selling seamless, fair, and professional for everyone.